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ease}.mobile-hamburger-btn:hover{background:var(--bg-subtle);border-color:var(--primary-border);color:var(--primary-dark)}.sidebar-mobile-close-btn{display:none;align-items:center;justify-content:center;width:28px;height:28px;border-radius:var(--radius-sm);border:1px solid var(--border-light);background:var(--bg-subtle);color:var(--text-muted);cursor:pointer}.sidebar-backdrop{display:none}.brand-wrapper{display:flex;align-items:center;gap:12px}.brand-icon{width:38px;height:38px;border-radius:var(--radius-md);background:linear-gradient(135deg,#10b981,#059669);display:grid;place-items:center;color:#fff;box-shadow:0 4px 12px var(--primary-glow);font-weight:800;font-size:18px}.brand-info h1{font-size:17px;font-weight:800;letter-spacing:-.4px;color:var(--text-main);line-height:1.1;display:flex;align-items:center;gap:6px}.brand-info h1 span{color:var(--primary-dark)}.brand-info 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small{font-size:11.5px;font-weight:600;color:var(--text-muted);display:block;line-height:1.35;white-space:normal;overflow-wrap:break-word;word-break:break-word;text-transform:uppercase;letter-spacing:.3px}.stat-meta strong{font-size:clamp(18px,2.1vw,24px);font-weight:800;color:var(--text-main);letter-spacing:-.5px;line-height:1.2;display:block;margin-top:4px;overflow-wrap:break-word;word-break:break-word}.stat-trend{font-size:11px;font-weight:600;color:var(--primary-dark);margin-top:5px;display:block;line-height:1.3;overflow-wrap:break-word;word-break:break-word;white-space:normal}.dashboard-grid-2-1{display:grid;grid-template-columns:2.1fr 1fr;gap:22px;margin-bottom:24px}.grid-equal-2{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-bottom:24px}.panel-card{background:var(--bg-surface);border:1px solid 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#0596692e}.twilio-channel-btn.active.sms{border-color:#2563eb;background:#eff6ff;box-shadow:0 4px 14px #2563eb2e}.twilio-channel-btn.active.call{border-color:#e11d48;background:#fff1f2;box-shadow:0 4px 14px #e11d482e}.twilio-channel-icon-wrap{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center}.twilio-channel-btn.whatsapp .twilio-channel-icon-wrap{background:#d1fae5;color:#059669}.twilio-channel-btn.sms .twilio-channel-icon-wrap{background:#dbeafe;color:#2563eb}.twilio-channel-btn.call .twilio-channel-icon-wrap{background:#ffe4e6;color:#e11d48}.twilio-channel-btn-title{font-size:13px;font-weight:800;color:var(--text-main)}.twilio-channel-btn-sub{font-size:11px;color:var(--text-muted)}.twilio-sandbox-note{background:#f8fafc;border:1px solid #e2e8f0;border-radius:var(--radius-sm);padding:10px 14px;font-size:11.5px;color:#475569;line-height:1.5}.twilio-sandbox-note code{background:#e2e8f0;padding:2px 5px;border-radius:4px;font-family:monospace;font-weight:700;color:#0f172a}.twilio-phone-input-row{display:flex;gap:10px;align-items:center}.twilio-phone-input{flex:1;padding:11px 14px;border-radius:var(--radius-sm);border:1px solid var(--border-light);font-size:14px;font-weight:600;color:var(--text-main);outline:none;font-family:monospace}.twilio-phone-input:focus{border-color:var(--primary);box-shadow:0 0 0 2px var(--primary-glow)}.twilio-test-btn{background:#f1f5f9;border:1px solid #cbd5e1;color:#334155;font-size:12px;font-weight:700;padding:10px 14px;border-radius:var(--radius-sm);cursor:pointer;white-space:nowrap}.twilio-test-btn:hover{background:#e2e8f0}.twilio-message-box{width:100%;padding:12px 14px;border-radius:var(--radius-md);border:1px solid var(--border-light);font-size:12.5px;color:var(--text-main);background:#fff;font-family:inherit;line-height:1.55;resize:vertical;min-height:110px}.twilio-message-box:focus{border-color:var(--primary);box-shadow:0 0 0 2px var(--primary-glow)}.twilio-dispatch-btn{width:100%;padding:14px;border-radius:var(--radius-md);background:linear-gradient(135deg,#059669,#047857);color:#fff;font-size:15px;font-weight:800;display:flex;align-items:center;justify-content:center;gap:10px;box-shadow:0 4px 16px #05966959;cursor:pointer;transition:all .2s ease}.twilio-dispatch-btn:hover{background:linear-gradient(135deg,#10b981,#059669);box-shadow:0 6px 20px #05966973;transform:translateY(-1px)}.twilio-dispatch-btn:disabled{background:#94a3b8;cursor:not-allowed;box-shadow:none;transform:none}.twilio-receipt-card{background:#f0fdf4;border:1.5px solid #86efac;border-radius:var(--radius-md);padding:18px 20px;display:flex;flex-direction:column;gap:12px;animation:modalSlideUp .3s ease}.twilio-receipt-header{display:flex;align-items:center;justify-content:space-between}.twilio-receipt-status{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:800;color:#15803d}.twilio-receipt-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:8px;background:#fff;padding:12px;border-radius:var(--radius-sm);border:1px solid #bbf7d0;font-size:12px}.twilio-receipt-item span{display:block;font-size:10px;text-transform:uppercase;color:#64748b;font-weight:700}.twilio-receipt-item strong{color:#1e293b;font-size:12.5px;font-family:monospace}.twilio-receipt-instructions{font-size:11.5px;color:#166534;line-height:1.5;background:#ffffffb3;padding:8px 12px;border-radius:6px;word-break:break-word}@media(max-width:1200px){.dashboard-grid-2-1{grid-template-columns:1fr;gap:20px}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px}}@media(max-width:992px){.grid-equal-2{grid-template-columns:1fr;gap:18px}header.app-header{height:auto;min-height:64px;padding:8px 16px;flex-wrap:wrap;gap:10px}.brand-wrapper{gap:8px}.role-segmented-control{order:3;width:100%;justify-content:center;overflow-x:auto;-webkit-overflow-scrolling:touch;padding:3px;margin-top:4px}.header-actions{margin-left:auto}.mobile-hamburger-btn,.sidebar-mobile-close-btn{display:inline-flex!important}aside.app-sidebar{position:fixed;top:0;bottom:0;left:0;width:280px;max-width:85vw;z-index:10000;background:var(--bg-surface);box-shadow:4px 0 30px #00000040;transform:translate(-100%);transition:transform .28s cubic-bezier(.16,1,.3,1);overflow-y:auto;border-right:1px solid var(--border-light)}aside.app-sidebar.mobile-open{transform:translate(0)}.sidebar-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a8c;backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px);z-index:9999;animation:fadeIn .2s ease}main.main-viewport{padding:20px 16px;max-width:100%}.stats-grid{grid-template-columns:repeat(2,1fr);gap:12px}}@media(max-width:768px){.page-header-row{flex-direction:column;align-items:flex-start;gap:12px;margin-bottom:18px}.page-header-row h2{font-size:21px;line-height:1.25}.header-right-btns{width:100%;justify-content:flex-start;flex-wrap:wrap}.role-tab-btn{padding:6px 10px;font-size:12px;flex:1;justify-content:center}.panel-header{flex-direction:column;align-items:flex-start;gap:10px;padding:14px 16px}.panel-header-actions{width:100%;flex-wrap:wrap}.table-container{padding:8px 10px 14px}.weather-card-box{margin:12px;flex-direction:column;align-items:flex-start;gap:12px}.weather-details-pills{text-align:left;flex-direction:row;flex-wrap:wrap;gap:10px}.twilio-modal-box,.auth-container-card{max-width:96vw;width:96vw;margin:8px auto}.twilio-phone-input-row{flex-direction:column;align-items:stretch}.twilio-test-btn{text-align:center}.chatbot-panel-wrapper{right:8px;bottom:8px;left:8px;width:auto;max-width:100%}.detail-drawer{width:100%!important;max-width:100vw!important;border-radius:16px 16px 0 0}}@media(max-width:480px){.stats-grid{grid-template-columns:1fr;gap:10px}.brand-info small{display:none}.brand-info h1{font-size:15px}.status-pill,.location-btn span,.theme-toggle span{display:none}.location-btn,.theme-toggle{padding:6px 9px;min-width:34px;min-height:34px}.stat-card{padding:14px}.stat-meta strong{font-size:22px}.admin-twilio-trigger-btn{padding:6px 10px}.admin-twilio-label{display:none}.btn-sos{width:100%;justify-content:center}}